TERMS & CONDITIONS

WEBSITE USE

By accessing or using the ANVERA website, you agree to use the website and its services in accordance with these Terms & Conditions and all applicable laws and regulations.

The website and its content are intended for lawful personal use only. Any misuse, unauthorised activity or attempt to interfere with the operation or security of the website is strictly prohibited.


PRODUCT INFORMATION

We strive to ensure that all product descriptions, imagery, pricing and information displayed on the website are presented as accurately as possible.

However, slight variations in packaging appearance, colour representation or visual presentation may occur due to screen settings, photography, lighting or production updates.

Fragrance perception and longevity are subjective experiences and may vary between individuals based on skin chemistry, climate and usage conditions.


PRICING & AVAILABILITY

All prices displayed on the website are listed in Indian Rupees (INR) unless otherwise stated.

Prices, product availability and offers may be updated or modified at any time without prior notice.

While we make every effort to maintain accurate inventory and pricing information, ANVERA reserves the right to correct errors, inaccuracies or omissions where necessary.


ORDERS & PAYMENTS

Orders placed through the website are subject to acceptance and availability.

ANVERA reserves the right to refuse, cancel or limit orders at its discretion in situations including but not limited to:

  • Suspected fraudulent activity
  • Incorrect pricing or technical errors
  • Payment authorisation issues
  • Product unavailability

Payments are securely processed through trusted third-party payment gateway providers including Razorpay and associated banking partners.


SHIPPING & DELIVERY

Orders are processed and dispatched within the timelines communicated on the website or during checkout.

Delivery timelines may vary depending on location, courier operations and external circumstances beyond our control.

For complete shipping, delivery and returns information, users are encouraged to review the Shipping & Returns page available on the website.


RETURNS & DAMAGES

Due to the personal nature of fragrance products, returns and exchanges are generally not accepted once products have been delivered.

If an item arrives damaged, defective or incorrect, customers should contact us within 48 hours of delivery along with relevant photographs and order details for assistance.

ANVERA reserves the right to review and determine the appropriate resolution on a case-by-case basis.


INTELLECTUAL PROPERTY

All content available on the ANVERA website including but not limited to:

  • Brand names
  • Logos
  • Product names
  • Visual assets
  • Photography
  • Website design
  • Videos
  • Written content
  • Graphics and creative material

are the intellectual property of ANVERA and/or Ankitanex Glamira Private Limited unless otherwise stated.

No content may be copied, reproduced, distributed or used without prior written permission.


LIMITATION OF LIABILITY

ANVERA shall not be held liable for indirect, incidental or consequential damages arising from the use of the website, products or services.

While we strive to maintain uninterrupted website access and accurate information, we do not guarantee that the website will always operate without technical interruptions, delays or errors.

Use of the website and services is undertaken at the user’s discretion and responsibility.


THIRD-PARTY LINKS & SERVICES

The website may contain links to third-party platforms, payment providers or external services for operational or informational purposes.

ANVERA is not responsible for the policies, practices or content of external websites or third-party services.

Users are encouraged to review the respective policies of any external platforms they interact with.


PRIVACY

Use of the website is also governed by our Privacy Policy, which outlines how customer information is collected, used and protected.

By using the website, you acknowledge and agree to the practices described within the Privacy Policy.


GOVERNING LAW

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising in relation to the website, products or services shall be subject to the jurisdiction of the appropriate courts located in Dharwad, Karnataka, India.